Terms and conditions | Rippa Europe

Scope

These General Terms and Conditions apply to all orders, deliveries and services placed through the online shop of:

Rippa Europe GmbH

Dorfplatz 1

19217 Rehna

Germany

Managing directors: Irmin Garbers & Tim Sven Fischer

Email: info@rippa-europe.com

Website: Rippa Europe

These terms apply to consumers and to businesses unless expressly agreed otherwise.

Conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer but a non-binding invitation to place an order.

By completing the order process you submit a binding offer to purchase the products in your shopping cart.

The purchase contract only comes into effect through our express order confirmation or the dispatch of the goods.

Prices and payment terms

All prices are in euros.

Unless stated otherwise, the following apply:

net prices plus statutory VAT for business customers
gross prices including statutory VAT for consumers

Shipping costs are shown separately.

The following payment methods may be offered:

PayPal
Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
Maestro
Bancontact
UnionPay
bank transfer

We reserve the right to exclude certain payment methods in individual cases.

Delivery and shipping

We deliver within Germany and to other European countries.

Delivery times depend on the product and may vary in particular for machines, pre-orders or during periods of high demand.

Information on delivery times is non-binding unless expressly confirmed in writing.

Partial deliveries are permitted where this is reasonable for the customer.

Retention of title

The goods remain our property until payment has been made in full.

Products and technical specifications

Technical data, dimensions, weights, performance figures, colours and product images serve as a general description and may deviate slightly.

Changes in the course of technical development are reserved.

Use of the machines

Our machines and products may only be used properly and in accordance with the relevant operating manual.

The buyer is obliged:

to comply with the applicable safety regulations,
to maintain the machine properly,
to use suitably qualified personnel only.

We accept no liability for damage caused by improper use.

Statutory warranty

The statutory warranty rights apply.

For used products the warranty period may be shortened within the limits permitted by law.

Excluded from the warranty is in particular damage caused by:

improper use,
overloading,
lack of maintenance,
unauthorised modifications,
normal wear and tear.

Transport damage

Obvious transport damage must be reported to the carrier immediately on delivery and additionally notified to us without delay.

Statutory claims remain unaffected.

Right of withdrawal

Consumers have the statutory right of withdrawal.

The details are set out in our separate cancellation policy.

Liability

We are liable without limitation:

in cases of intent and gross negligence,
for injury to life, body or health,
under the provisions of the German Product Liability Act.

In the event of slightly negligent breach of material contractual obligations our liability is limited to the foreseeable damage typical of the contract.

Any further liability is excluded to the extent permitted by law.

Availability and changes

We reserve the right:

to change products at any time,
to make technical adjustments,
to remove products from the range,
to reject orders in the event of obvious errors.

Website content

All content on this website, in particular texts, images, logos, videos and graphics, is protected by copyright.

Use without express written consent is not permitted.

Data protection

Information on the processing of personal data can be found in our privacy policy.

Applicable law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

For consumers this choice of law applies only insofar as it does not restrict mandatory statutory consumer protection provisions of the country of residence.